Strava incident

iOS Purchase Issues

Resolved after 47 minutes, affecting Mobile applications, on October 21, 2026.

resolved Oct 21, 2026, 06:28 PM UTC

We have resolved the issue with processing successful payments and will be remedying subscriber feature access for those affected by the outage.

Started
Oct 21, 2026, 05:41 PM UTC
Resolved
Oct 21, 2026, 06:28 PM UTC
Duration
47m
Detected by Pingoru
Oct 21, 2026, 05:41 PM UTC

Affected components

Mobile applications

Update timeline

  1. investigating Oct 21, 2026, 05:41 PM UTC

    We are investigating an issue processing payments from our mobile applications.

  2. monitoring Oct 21, 2026, 06:07 PM UTC

    We have implemented a fix for the issue processing payments and are investigating re-processing of affected transactions

  3. resolved Oct 21, 2026, 06:28 PM UTC

    We have resolved the issue with processing successful payments and will be remedying subscriber feature access for those affected by the outage.

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