Resolved after 47 minutes, affecting Mobile applications, on October 21, 2026.
We have resolved the issue with processing successful payments and will be remedying subscriber feature access for those affected by the outage.
Affected components
Mobile applications
Update timeline
- investigating Oct 21, 2026, 05:41 PM UTC
We are investigating an issue processing payments from our mobile applications.
- monitoring Oct 21, 2026, 06:07 PM UTC
We have implemented a fix for the issue processing payments and are investigating re-processing of affected transactions
- resolved Oct 21, 2026, 06:28 PM UTC
We have resolved the issue with processing successful payments and will be remedying subscriber feature access for those affected by the outage.
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