Strata Networks incident

Internet and Landline Outage

Major Resolved

Strata Networks experienced a major incident on July 20, 2026 affecting Internet and Landline, lasting 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 09:50 PM UTC
Resolved
Jul 21, 2026, 02:50 PM UTC
Duration
17h
Detected by Pingoru
Jul 20, 2026, 09:50 PM UTC

Affected components

InternetLandline

Update timeline

  1. investigating Jul 20, 2026, 09:50 PM UTC

    There is an outage affecting the Vernal area(s). If you are not in the Vernal area(s) or your service has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151.

  2. identified Jul 20, 2026, 09:57 PM UTC

    Some customers are currently experiencing a service interruption due to damage sustained during recent utility infrastructure work in the area. The incident impacted both a fiber line and network equipment serving the area. Crews are actively working to complete repairs and restore service as quickly as possible. Thank you for your patience while this work is being completed.

  3. resolved Jul 21, 2026, 02:50 PM UTC

    The Internet and Landline Outage has been Resolved.