Stott Fiber incident

Server Outage — WIDESPREAD

Resolved after 14 minutes, affecting Greenville Data Center and CA15 STS Research Center and 1 more, on August 31, 2024.

resolved Aug 31, 2024, 10:48 PM UTC

This incident has been resolved. Please allow 10 mins to have speeds go fully back to threshold. Current speeds are 20 MBs/second.

Started
Aug 31, 2024, 10:33 PM UTC
Resolved
Aug 31, 2024, 10:48 PM UTC
Duration
14m
Detected by Pingoru
Aug 31, 2024, 10:33 PM UTC

Affected components

Greenville Data CenterCA15 STS Research CenterIL02 Chicago ServerNC69 Charlotte, NC ServerMiami Data Center

Update timeline

  1. investigating Aug 31, 2024, 10:33 PM UTC

    All servers currently running on Auxiliary backups.

  2. resolved Aug 31, 2024, 10:48 PM UTC

    This incident has been resolved. Please allow 10 mins to have speeds go fully back to threshold. Current speeds are 20 MBs/second.

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