Stott Fiber incident

HURRICANE HELENE WIDESPREAD POTENTIAL OUTAGES

Resolved after 11 days 22 hours, on September 25, 2024.

monitoring Oct 02, 2024, 06:32 PM UTC

Internet services to be fully restored by Friday at 11:45pm

Started
Sep 25, 2024, 02:22 PM UTC
Resolved
Oct 07, 2024, 01:11 PM UTC
Duration
11d 22h
Detected by Pingoru
Sep 25, 2024, 02:22 PM UTC

Update timeline

  1. identified Sep 25, 2024, 02:22 PM UTC

    Outages across the Southeast possible with this storm system.

  2. identified Sep 26, 2024, 07:56 PM UTC

    SPECTRUM AND ATT OUTAGE IN GREENVILLE EAST SECTOR. 1000+ EFFECTED

  3. identified Sep 27, 2024, 10:18 AM UTC

    Over 100K customers without internet services in Greenville County, SC. Per Spectrum and ATT, services will not be restored until deemed safe.

  4. identified Sep 27, 2024, 09:38 PM UTC

    MAJORITY OF INTERNET SERVICES STILL OUT BUT CREWS ARE NOW WORKING.

  5. identified Sep 28, 2024, 03:39 PM UTC

    Outages will continue into mid-week of next week.

  6. monitoring Oct 02, 2024, 06:32 PM UTC

    Internet services to be fully restored by Friday at 11:45pm

  7. resolved Oct 07, 2024, 01:11 PM UTC

    Over 70% of Upstate business have internet access per Spectrum and ATT.

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