Resolved after 4 hours, affecting Login and Users management (login.storyous.com) and Public API, on October 15, 2025.
Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.
Affected components
Update timeline
- investigating Oct 15, 2025, 12:49 PM UTC
We are experiencing increased number of failing requests on some of Storyous services.
- investigating Oct 15, 2025, 12:53 PM UTC
There might be possible issues with Storyous APIs. These issues may affect the functionality of the Administration System, login, and other API functionalities. We are working diligently to resolve them.
- monitoring Oct 15, 2025, 02:48 PM UTC
Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.
- resolved Oct 15, 2025, 04:49 PM UTC
This incident has been resolved.
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