Storyous incident

Performance issue of Storyous APIs

Notice Resolved View vendor source →

Storyous experienced a notice incident on October 15, 2025 affecting Login and Users management (login.storyous.com) and Public API, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 12:49 PM UTC
Resolved
Oct 15, 2025, 04:49 PM UTC
Duration
4h
Detected by Pingoru
Oct 15, 2025, 12:49 PM UTC

Affected components

Login and Users management (login.storyous.com)Public API

Update timeline

  1. investigating Oct 15, 2025, 12:49 PM UTC

    We are experiencing increased number of failing requests on some of Storyous services.

  2. investigating Oct 15, 2025, 12:53 PM UTC

    There might be possible issues with Storyous APIs. These issues may affect the functionality of the Administration System, login, and other API functionalities. We are working diligently to resolve them.

  3. monitoring Oct 15, 2025, 02:48 PM UTC

    Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.

  4. resolved Oct 15, 2025, 04:49 PM UTC

    This incident has been resolved.