Storyous incident

Admin and POS outage

Resolved after 55 minutes, affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), on October 2, 2020.

identified Oct 02, 2020, 12:33 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 02, 2020, 11:50 AM UTC
Resolved
Oct 02, 2020, 12:45 PM UTC
Duration
55m
Detected by Pingoru
Oct 02, 2020, 11:50 AM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. monitoring Oct 02, 2020, 11:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. investigating Oct 02, 2020, 11:58 AM UTC

    We are currently investigating this issue.

  3. monitoring Oct 02, 2020, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 02, 2020, 12:26 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 02, 2020, 12:30 PM UTC

    We are continuing to monitor for any further issues.

  6. identified Oct 02, 2020, 12:33 PM UTC

    The issue has been identified and a fix is being implemented.

  7. resolved Oct 02, 2020, 12:45 PM UTC

    This incident has been resolved.

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