Resolved after 2 hours 16 minutes, affecting Administration (admin.storyous.com), on March 7, 2022.
Due to a lot of connections to the administration website, users can have problems logging in.
Affected components
Update timeline
- investigating Mar 07, 2022, 01:03 PM UTC
We’re experiencing issues with some of our instances. We will provide more details as soon as more information becomes available
- monitoring Mar 07, 2022, 01:38 PM UTC
One of our databases is experiencing issues, part of the customers can have an inaccessible administration website and ePOS won't synchronize to the server as well. Our database provider is working on a fix and it is slowly starting to work again.
- monitoring Mar 07, 2022, 01:44 PM UTC
The database is starting to work. The administration website can be a bit slow.
- monitoring Mar 07, 2022, 02:25 PM UTC
Due to a lot of connections to the administration website, users can have problems logging in.
- resolved Mar 07, 2022, 03:20 PM UTC
This incident has been resolved.
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