Resolved after 4 hours 26 minutes, affecting Administration (admin.storyous.com), on March 8, 2022.
The administration website is getting back to normal but it can be a bit slow.
Affected components
Administration (admin.storyous.com)
Update timeline
- identified Mar 08, 2022, 12:49 PM UTC
It seems that one of our databases is experiencing issues, part of the customers can have an inaccessible administration website and ePOS won't synchronize to the server as well. Our database provider is working on a fix.
- monitoring Mar 08, 2022, 12:55 PM UTC
The administration website is getting back to normal but it can be a bit slow.
- resolved Mar 08, 2022, 01:05 PM UTC
This incident has been resolved.
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