Storyous incident

Přihlášení do POS nefunguje/POS login not working

Resolved after 5 hours 41 minutes, affecting Pokladní systém, tablety (POS), on November 10, 2023.

monitoring Nov 10, 2023, 03:08 PM UTC

Vydali jsme novou verzi. Postižené POS lze nyní aktualizovat. We have released a new version. The affected POS can now be updated.

Started
Nov 10, 2023, 09:54 AM UTC
Resolved
Nov 10, 2023, 03:35 PM UTC
Duration
5h 41m
Detected by Pingoru
Nov 10, 2023, 09:54 AM UTC

Affected components

Pokladní systém, tablety (POS)

Update timeline

  1. investigating Nov 10, 2023, 09:54 AM UTC

    Máme problém se staršími zařízeními (14''), která nemohou přijmout certifikát. Náš tým v současné době diskutuje o možných řešeních tohoto problému. We are currently having an issue with older devices (14'') that are unable to accept a certificate. Our team is currently discussing possible solutions to resolve this problem.

  2. identified Nov 10, 2023, 10:23 AM UTC

    Identifikovali jsme problém a pracujeme na jeho řešení. We have identified the problem and are currently working on a solution.

  3. identified Nov 10, 2023, 01:41 PM UTC

    Vyvinuli jsme novou verzi našeho POS systému, která obsahuje nezbytnou opravu, a v současné době ji testujeme, abychom se ujistili, že vše funguje podle očekávání. We have developed a new version of our POS system that includes the necessary fix, and we are currently testing it to ensure everything is working as expected.

  4. monitoring Nov 10, 2023, 03:08 PM UTC

    Vydali jsme novou verzi. Postižené POS lze nyní aktualizovat. We have released a new version. The affected POS can now be updated.

  5. resolved Nov 10, 2023, 03:35 PM UTC

    This incident has been resolved.

Your product runs on more than Storyous

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →