Storyous incident

Zvýšená chybovost API služeb / Increased API error rate

Resolved after 1 hour 10 minutes, affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com) and 1 more, on April 19, 2024.

investigating Apr 19, 2024, 03:08 PM UTC

Všechny služby jsou opět v provozu, ale stále monitorujeme situaci. -- Services are up and running again, but we still monitor the situation.

Started: Apr 19, 2024, 02:13 PM UTC
Resolved: Apr 19, 2024, 03:24 PM UTC
Duration: 1h 10m
Detected by Pingoru: Apr 19, 2024, 02:13 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)Public API

Update timeline

investigating Apr 19, 2024, 02:13 PM UTC

Pozorujeme zvýšenou chybovost různých našich API na objednávky z dovážkových služeb a pro uzávěrky. Chyby ovlivňují i funkčnost administrace a synchronizace POS. -- We are investigating increased error rate of delivery and cashflow API services. This also affect user administration and POS synchronisation.
monitoring Apr 19, 2024, 02:36 PM UTC

Všechny služby jsou opět v provozu, ale stále monitorujeme situaci. -- Services are up and running again, but we still monitor the situation.
investigating Apr 19, 2024, 02:50 PM UTC

Pozorujeme zvýšenou chybovost různých našich API, např. objednávky z dovážkových služeb a pro uzávěrky. Chyby ovlivňují i funkčnost administrace a synchronizace POS. -- We are investigating increased error rate of delivery and cashflow API services. This also affect user administration and POS synchronisation.
investigating Apr 19, 2024, 03:08 PM UTC

Všechny služby jsou opět v provozu, ale stále monitorujeme situaci. -- Services are up and running again, but we still monitor the situation.
resolved Apr 19, 2024, 03:24 PM UTC

This incident has been resolved.

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