Storyblocks incident

AWS outage causing website degradation

Major Resolved View vendor source →

Storyblocks experienced a major incident on October 20, 2025 affecting Website and API, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:24 PM UTC
Resolved
Oct 20, 2025, 07:54 PM UTC
Duration
4h 30m
Detected by Pingoru
Oct 20, 2025, 03:24 PM UTC

Affected components

WebsiteAPI

Update timeline

  1. identified Oct 20, 2025, 03:24 PM UTC

    There is an ongoing AWS cloud outage that is causing issues with some of our upstream dependencies. The website is experiencing outages intermittently.

  2. identified Oct 20, 2025, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2025, 03:26 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 20, 2025, 04:00 PM UTC

    AWS is recovering and the website has become more stable.

  5. resolved Oct 20, 2025, 07:54 PM UTC

    This incident has been resolved.