StoreFeeder Outage History

StoreFeeder degraded · 1 active incident View live status →

There were 4 StoreFeeder outages since March 26, 2026 totaling 28h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.storefeeder.com

Minor April 27, 2026

Degraded Performance on Product and Order searches

Detected by Pingoru
Apr 27, 2026, 08:54 AM UTC
Resolved
Apr 27, 2026, 09:44 AM UTC
Duration
50m
Affected: StoreFeeder Main System
Timeline · 3 updates
  1. investigating Apr 27, 2026, 08:54 AM UTC

    Dear Customers, We are aware of a performance issue this morning that is affecting product and order searches. Our team is actively investigating and we will share updates as soon as more information becomes available. We appreciate your patience while we work to resolve this. There is no need to raise a support ticket for this issue at this time. Kind regards, StoreFeeder Support

  2. investigating Apr 27, 2026, 09:11 AM UTC

    UPDATE: You can still use the Orders and Products grids for your searches. This issue only affects the search boxes on the top right and above the grids

  3. resolved Apr 27, 2026, 09:44 AM UTC

    We have identified and resolved the issue. Your experience using the search boxes for Orders and Products should now be back to normal. Kind Regards, StoreFeeder Support

Read the full incident report →

Minor April 24, 2026

Location validation issue when picking on the App

Detected by Pingoru
Apr 24, 2026, 08:45 AM UTC
Resolved
Apr 24, 2026, 04:34 PM UTC
Duration
7h 48m
Affected: StoreFeeder WMS App
Timeline · 4 updates
  1. investigating Apr 24, 2026, 08:45 AM UTC

    We are aware of an issue since the V4.12.0 update to the StoreFeeder App that is failing on the location validation in the picking process. We are investigating this now. In the meantime, we suggest people avoid setting pickwaves with to the following validation types: *Location and Single Product *Location and Product Quantity All other validation types are working as expected, This is also affecting the scanning of Totes when pickwaves are set to consolidated picking type. This can be overidden by putting a manual note in the input box and this will let you proceed.

  2. identified Apr 24, 2026, 09:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 11:02 AM UTC

    The fix has gone live (V4.12.1) and testing has been successful. We are currently monitoring,

  4. resolved Apr 24, 2026, 04:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 7, 2026

DHL services down

Detected by Pingoru
Apr 07, 2026, 11:12 AM UTC
Resolved
Apr 07, 2026, 12:50 PM UTC
Duration
1h 37m
Affected: DHL Express (International)UK Mail / DHL Parcel UK
Timeline · 2 updates
  1. identified Apr 07, 2026, 11:12 AM UTC

    We are currently aware of an issue affecting DHL services, which appears to be causing disruption. Please note that this is not a StoreFeeder-related issue, and we are actively monitoring the situation. There is no need to contact support regarding this, as we are already aware and investigating. We will provide an update as soon as we receive confirmation that DHL services are back to normal. Thank you for your patience. StoreFeeder Support

  2. resolved Apr 07, 2026, 12:50 PM UTC

    We have received reports that this issue is resolved and people are producing labels now

Read the full incident report →

Minor March 26, 2026

Amazon connection issues

Detected by Pingoru
Mar 26, 2026, 03:41 PM UTC
Resolved
Mar 27, 2026, 09:28 AM UTC
Duration
17h 47m
Affected: Amazon
Timeline · 3 updates
  1. investigating Mar 26, 2026, 03:41 PM UTC

    We have been made aware that some customers are experiencing issues with their Amazon connections. We are investigating as a top priority and will update this page with any updates as we find them There is no need to contact us again if you are affected.

  2. monitoring Mar 26, 2026, 03:58 PM UTC

    The problem was discovered and isolated. All integrations should reconnect successfully now.

  3. resolved Mar 27, 2026, 09:28 AM UTC

    This incident has been resolved.

Read the full incident report →

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