StoreFeeder experienced a critical incident on April 7, 2026 affecting DHL Express (International) and UK Mail / DHL Parcel UK, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
DHL Express (International)UK Mail / DHL Parcel UK
Update timeline
- identified Apr 07, 2026, 11:12 AM UTC
We are currently aware of an issue affecting DHL services, which appears to be causing disruption. Please note that this is not a StoreFeeder-related issue, and we are actively monitoring the situation. There is no need to contact support regarding this, as we are already aware and investigating. We will provide an update as soon as we receive confirmation that DHL services are back to normal. Thank you for your patience. StoreFeeder Support
- resolved Apr 07, 2026, 12:50 PM UTC
We have received reports that this issue is resolved and people are producing labels now