StoreFeeder incident

Reports of system slowness

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on October 6, 2025 affecting StoreFeeder Main System, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 10:15 AM UTC
Resolved
Oct 06, 2025, 11:24 AM UTC
Duration
1h 9m
Detected by Pingoru
Oct 06, 2025, 10:15 AM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating Oct 06, 2025, 10:15 AM UTC

    We have had some reports of slowness of the system affecting some of our users. We are aware of the issue and we are investigating as a matter of urgency. If this is affecting you, there is no need to contact support. We will keep this page live with updates.

  2. identified Oct 06, 2025, 10:19 AM UTC

    We have identified an external issue with one of our databases, We are working on this, and it should be resolved very soon.

  3. identified Oct 06, 2025, 10:39 AM UTC

    The issue has been resolved and we are currently monitoring.

  4. resolved Oct 06, 2025, 11:24 AM UTC

    This incident has been resolved.