StoreFeeder incident

Degraded Performance on Product and Order searches

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on April 27, 2026 affecting StoreFeeder Main System, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:54 AM UTC
Resolved
Apr 27, 2026, 09:44 AM UTC
Duration
50m
Detected by Pingoru
Apr 27, 2026, 08:54 AM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating Apr 27, 2026, 08:54 AM UTC

    Dear Customers, We are aware of a performance issue this morning that is affecting product and order searches. Our team is actively investigating and we will share updates as soon as more information becomes available. We appreciate your patience while we work to resolve this. There is no need to raise a support ticket for this issue at this time. Kind regards, StoreFeeder Support

  2. investigating Apr 27, 2026, 09:11 AM UTC

    UPDATE: You can still use the Orders and Products grids for your searches. This issue only affects the search boxes on the top right and above the grids

  3. resolved Apr 27, 2026, 09:44 AM UTC

    We have identified and resolved the issue. Your experience using the search boxes for Orders and Products should now be back to normal. Kind Regards, StoreFeeder Support