StoreFeeder incident

Export Issue

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on June 5, 2025 affecting StoreFeeder Main System, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 07:15 AM UTC
Resolved
Jun 05, 2025, 09:00 AM UTC
Duration
1h 45m
Detected by Pingoru
Jun 05, 2025, 07:15 AM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. identified Jun 05, 2025, 07:15 AM UTC

    We are aware of an issue that is stopping some of our customers from completing exports from the system. The cause had been identified and we have issued a short term fix to allow exports to be done again while we rectify the cause. Apologies for the short inconvenience.

  2. monitoring Jun 05, 2025, 08:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 05, 2025, 09:00 AM UTC

    This incident has been resolved.