StoreFeeder experienced a minor incident on May 12, 2023 affecting StoreFeeder Main System, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 12, 2023, 09:10 AM UTC
Earlier this morning, customers reported that StoreFeeder was experiencing slow performance around 09:15 AM. Upon investigation, we determined that this was caused by a sudden increase in demand. Our automatic resource scaling system promptly kicked in, and within 15 minutes, the situation had improved. We are currently keeping a close eye on our resources and are exploring ways to optimize the activation of the automatic scaling system to reduce any potential disruptions. Thank you for your patience and understanding. Best regards, The StoreFeeder Team
- resolved May 12, 2023, 03:05 PM UTC
We have had no further reported speed issues.