StoreFeeder experienced a minor incident on September 7, 2023 affecting DHL Express (International) and UK Mail / DHL Parcel UK, lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 07, 2023, 11:18 AM UTC
We have received a message from DHL stating that all of their systems are down, and that they are working on a fix as a priority. This may affect your services and until we receive updates from DHL, we would suggest that you use an alternative courier for shipments. We will provide a further updates on this page as we have them.
- monitoring Sep 07, 2023, 02:07 PM UTC
Whilst nothing official from DHL yet, we have had reports from users that they can now generate labels, so we are monitoring the situation. We will provide a further updates on this page as we have them.
- resolved Sep 12, 2023, 08:21 AM UTC
This incident has been resolved.