StoreFeeder incident

Issue with saving and uploading images

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on October 11, 2023 affecting Other, lasting 18h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 04:01 PM UTC
Resolved
Oct 12, 2023, 10:48 AM UTC
Duration
18h 47m
Detected by Pingoru
Oct 11, 2023, 04:01 PM UTC

Affected components

Other

Update timeline

  1. investigating Oct 11, 2023, 04:01 PM UTC

    We are aware that there is currently an issue with saving and uploading images on listings. We are investigating this currently and will provide updates via the Status Page - https://status.storefeeder.com Apologies for the inconvenience

  2. monitoring Oct 11, 2023, 04:02 PM UTC

    We identified the issue and the issue is now resolved. We will monitor for a short period to confirm.

  3. identified Oct 12, 2023, 08:26 AM UTC

    We are aware that the issue is still happening and we are taking urgent steps to resolve this. Thanks for your patience.

  4. monitoring Oct 12, 2023, 09:08 AM UTC

    We identified the issue and the issue is now resolved. We will monitor for a short period to confirm.

  5. monitoring Oct 12, 2023, 10:02 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 12, 2023, 10:48 AM UTC

    This incident has been resolved.