StoreFeeder incident

WooCommerce Despatch Updates

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on January 9, 2024 affecting WooCommerce, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 06:08 PM UTC
Resolved
Jan 09, 2024, 06:41 PM UTC
Duration
33m
Detected by Pingoru
Jan 09, 2024, 06:08 PM UTC

Affected components

WooCommerce

Update timeline

  1. investigating Jan 09, 2024, 06:08 PM UTC

    We have discovered that for some customers, orders may not be marking as despatched or shipped on channel when they have been despatched on StoreFeeder. We are investigating the issue and will keep this page up to date as we know more.

  2. resolved Jan 09, 2024, 06:41 PM UTC

    The issue was identified and a small change made. Orders despatched from this point forward will update as despatched / shipped on WooCommerce