StoreFeeder experienced a major incident on March 18, 2024 affecting UK Mail / DHL Parcel UK, lasting 3d 6h. The incident has been resolved; the full update timeline is below.
Affected components
UK Mail / DHL Parcel UK
Update timeline
- investigating Mar 18, 2024, 09:06 AM UTC
We have established that DHL Parcel UK seem to be having connection issues which is causing label creation to fail our end. This is beyond our control, we are in contact with DHL and will keep this page up to date with any updates we may get.
- monitoring Mar 18, 2024, 11:20 AM UTC
We have been informed that this issue DH:'s end has been resolved. We will monitor and resolve when we are happy.
- resolved Mar 21, 2024, 03:18 PM UTC
This incident has been resolved.