StoreFeeder experienced a major incident on June 10, 2024 affecting UK Mail / DHL Parcel UK, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
UK Mail / DHL Parcel UK
Update timeline
- identified Jun 10, 2024, 08:25 AM UTC
We have had multiple reports of not being able to despatch orders via the DHL Parcel UK Our initial investigation is showing it to be a DHL issue. We will keep this page updated when we have more information. Thanks,
- resolved Jun 10, 2024, 10:48 AM UTC
Tests are showing that DHL appear to have resolved the issue and that users can now produce labels again using the DHL Parcel UK services.