StoreFeeder incident

Speed of System

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on September 17, 2024 affecting StoreFeeder Main System and StoreFeeder WMS App, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 08:13 AM UTC
Resolved
Sep 17, 2024, 09:21 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 17, 2024, 08:13 AM UTC

Affected components

StoreFeeder Main SystemStoreFeeder WMS App

Update timeline

  1. investigating Sep 17, 2024, 08:13 AM UTC

    We have been made aware of some users suffering from depreciated speed on the system this morning, We are investigating as a matter of urgency and will update as soon as we can. Thanks for your patience.

  2. monitoring Sep 17, 2024, 08:36 AM UTC

    The probable issue has been identified and resolved. We are now monitoring the system. Thanks for your patience.

  3. resolved Sep 17, 2024, 09:21 AM UTC

    This incident is now resolved. We apologise for any inconvenience and thank you for your patience during the brief period of degraded service.