StoreFeeder incident

Slowness when despatching orders

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on October 14, 2024 affecting StoreFeeder Main System, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 10:26 AM UTC
Resolved
Oct 14, 2024, 10:48 AM UTC
Duration
22m
Detected by Pingoru
Oct 14, 2024, 10:26 AM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating Oct 14, 2024, 10:26 AM UTC

    We have been made aware that some users may be encountering delays when despatching orders and printing courier labels. We are investigating this issue.

  2. monitoring Oct 14, 2024, 10:37 AM UTC

    The issue seems to have stabilised, we are monitoring to ensure the system remains stable.

  3. resolved Oct 14, 2024, 10:48 AM UTC

    This incident has been resolved.