StoreFeeder experienced a major incident on May 2, 2025 affecting StoreFeeder Main System, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
StoreFeeder Main System
Update timeline
- investigating May 02, 2025, 01:54 PM UTC
We are aware that some users are having issues accessing the system currently. We are investigating as a matter of urgency and will post an update as soon as possible.
- monitoring May 02, 2025, 02:05 PM UTC
The issue has been resolved and users should be able to access the system again. We will continue to monitor.
- resolved May 02, 2025, 05:06 PM UTC
The issue is now resolved and has been stable for 3 hours. We apologise for any inconvenience caused by an issue that was beyond our control.