Storable Easy incident

Issue accessing Easy Storage Solutions

Critical Resolved View vendor source →

Storable Easy experienced a critical incident on January 28, 2025 affecting Storable Easy Software and Websites and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 05:21 PM UTC
Resolved
Jan 28, 2025, 05:57 PM UTC
Duration
36m
Detected by Pingoru
Jan 28, 2025, 05:21 PM UTC

Affected components

Storable Easy SoftwareWebsitesStorable AccessStorable Easy API (Third-party integrations)

Update timeline

  1. investigating Jan 28, 2025, 05:21 PM UTC

    We are aware of an an issue that is causing customers to receive an error message when attempting to log in to Easy Storage Solutions. We are investigating the issue and apologize for the inconvenience.

  2. investigating Jan 28, 2025, 05:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 28, 2025, 05:57 PM UTC

    We have resolved the issue that was preventing customers from logging into Easy Storage Solutions.