Storable Easy incident

Payment method issue

Minor Resolved View vendor source →

Storable Easy experienced a minor incident on April 3, 2025, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 06:13 PM UTC
Resolved
Apr 03, 2025, 10:32 PM UTC
Duration
4h 18m
Detected by Pingoru
Apr 03, 2025, 06:13 PM UTC

Update timeline

  1. investigating Apr 03, 2025, 06:13 PM UTC

    We are aware of an issue preventing users from adding new ACH accounts as a payment method. We are investigating the issue and will provide updates as we work toward a resolution. We apologize for the inconvenience and thank you for your patience.

  2. identified Apr 03, 2025, 09:42 PM UTC

    The issue has been identified and a fix is in progress. Thank you for your patience.

  3. resolved Apr 03, 2025, 10:32 PM UTC

    This issue has been resolved. You can now add new ACH accounts as payment methods. Thank you for your patience and for using Storable Easy.