Storable Easy incident

Storable Payments - Unable to process refunds

Major Resolved View vendor source →

Storable Easy experienced a major incident on April 1, 2026 affecting Storable Payments, lasting 20h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 04:49 PM UTC
Resolved
Apr 02, 2026, 01:15 PM UTC
Duration
20h 25m
Detected by Pingoru
Apr 01, 2026, 04:49 PM UTC

Affected components

Storable Payments

Update timeline

  1. investigating Apr 01, 2026, 04:49 PM UTC

    We're aware of an issue temporarily preventing Storable Payments customers from processing refunds. We're actively working to implement a solution and will provide updates as soon as they're available.

  2. resolved Apr 02, 2026, 01:15 PM UTC

    Refund processing for Storable Payments customers is working normally again. Thanks for your patience as our team fixed this issue.