Storable Easy experienced a major incident on April 17, 2026 affecting Storable Easy Software, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2026, 12:21 PM UTC
We're aware of an intermittent issue causing login failures. Some Easy customers using Single Sign-On are receiving an "internal server error" message. This issue appears related to our authentication provider, and we're currently working with their support team. In the meantime, retrying your login may be successful. We appreciate your patience, and we'll provide updates as we learn more.
- monitoring Apr 17, 2026, 05:42 PM UTC
The issue causing intermittent login failures has been resolved. We are monitoring system performance to ensure full stability. We’ll continue to observe the issue and post further updates if necessary.
- resolved Apr 17, 2026, 06:20 PM UTC
The issue impacting SSO logins has been resolved. Thank you for your patience while we addressed the problem.