Sticky incident
Insights->Analytics: Order data from Monday 4/6/2020 Delayed
Resolved after 2 hours 16 minutes, affecting Analytics, on April 7, 2020.
Analytics dashboards reflecting order activity from Monday 4/6/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Monday 4/6/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database). We anticipate our analytics data warehouse processes will complete by 12pm ET.
Affected components
Update timeline
- identified Apr 07, 2020, 02:12 PM UTC
Analytics dashboards reflecting order activity from Monday 4/6/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Monday 4/6/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database). We anticipate our analytics data warehouse processes will complete by 12pm ET.
- resolved Apr 07, 2020, 04:28 PM UTC
Analytics data warehouse processes are now completed.
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