Sticky incident
Insights->Analytics: Order data from Sunday 5/31/2020 Delayed
Resolved after 4 hours 59 minutes, affecting Analytics, on June 1, 2020.
Analytics dashboards reflecting order activity from Sunday 5/31/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Sunday 5/31/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database vs the analytics data warehouse). We anticipate our analytics data warehouse processes will complete by 1pm ET on Monday, 6/1/2020.
Affected components
Update timeline
- identified Jun 01, 2020, 03:11 PM UTC
Analytics dashboards reflecting order activity from Sunday 5/31/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Sunday 5/31/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database vs the analytics data warehouse). We anticipate our analytics data warehouse processes will complete by 1pm ET on Monday, 6/1/2020.
- resolved Jun 01, 2020, 08:11 PM UTC
Analytics data warehouse updates are now completed.
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Amazon Web Services