Resolved after 7 hours 1 minute, affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more, on November 7, 2018.
Performance has recovered. Our team is continueing to monitor the issue.
Affected components
Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskImportsReportsGuest Email Notifications
Update timeline
- investigating Nov 07, 2018, 06:02 AM UTC
We are currently experiencing a performance lag after our last release. Our development team is actively working on this and will provide updates as we uncover the root cause.
- identified Nov 07, 2018, 06:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 07, 2018, 06:43 AM UTC
Performance has recovered. Our team is continueing to monitor the issue.
- resolved Nov 07, 2018, 01:03 PM UTC
Performance has returned to normal.
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