Resolved after 2 hours 24 minutes, affecting Stayntouch Guest Mobility and Stayntouch Guest Kiosk, on December 19, 2018.
We are continuing to monitor for any further issues.
Affected components
Stayntouch Guest MobilityStayntouch Guest Kiosk
Update timeline
- investigating Dec 19, 2018, 05:18 PM UTC
The Zest check-in for Web and Mobile are currently not operating correctly: the process halts while gathering the reservation information. Development has been notified and will be working on this issue until resolved
- monitoring Dec 19, 2018, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 19, 2018, 07:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 19, 2018, 07:42 PM UTC
This incident has been resolved.
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