Resolved after 1 hour 17 minutes, affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more, on May 17, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskImportsReportsConnect APIsInterfacesGuest Email Notifications
Update timeline
- investigating May 17, 2019, 04:54 PM UTC
We are conducting emergency maintenance to resolve issue on the PMS application servers
- identified May 17, 2019, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 17, 2019, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2019, 06:11 PM UTC
This incident has been resolved.
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