Resolved after 46 minutes, affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more, on August 7, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskImportsReportsConnect APIsInterfacesGuest Email Notifications
Update timeline
- investigating Aug 07, 2019, 02:17 PM UTC
We are currently experiencing a global performance degradation of the Rover platform. Our engineering team is actively working on resolving this issue
- investigating Aug 07, 2019, 02:17 PM UTC
We are continuing to investigate this issue.
- identified Aug 07, 2019, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 07, 2019, 02:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2019, 03:03 PM UTC
This incident has been resolved.
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