Stayntouch incident
Performance degradation - integration including reservations
Resolved after 6 hours 36 minutes, affecting Interfaces, on August 15, 2019.
We are continuing to work on the root cause of the issue. All backlogs integrations have cleared and messages are processing normally at this time
Affected components
Update timeline
- investigating Aug 15, 2019, 03:25 PM UTC
We are currently investigating this issue.
- identified Aug 15, 2019, 04:03 PM UTC
The issue has been identified and our teams are working on a resolution.
- monitoring Aug 15, 2019, 04:39 PM UTC
We are continuing to work on the root cause of the issue. All backlogs integrations have cleared and messages are processing normally at this time
- monitoring Aug 15, 2019, 04:39 PM UTC
We are continuing to work on the root cause of the issue. All backlogs integrations have cleared and messages are processing normally at this time
- resolved Aug 15, 2019, 10:01 PM UTC
This incident has been resolved.
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