Stayntouch incident
Performance degradation and intermittent access issue
Major Vendor's status page →
Resolved after 3 days 20 hours, affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more, on December 7, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskReportsInterfaces
Update timeline
- investigating Dec 07, 2019, 11:46 PM UTC
We are currently investigating this issue.
- monitoring Dec 08, 2019, 12:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 11, 2019, 07:54 PM UTC
This incident has been resolved.
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