Stayntouch incident

StayNTouch Cloud PMS Outage

Resolved after 22 minutes, affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more, on August 12, 2021.

investigating Aug 12, 2021, 04:28 PM UTC

StayNTouch Cloud PMS is currently down; however, our team is actively working on resolving this outage as soon as possible. We will post an announcement when this is resolved. We apologize for the inconvenience.

Started
Aug 12, 2021, 04:28 PM UTC
Resolved
Aug 12, 2021, 04:51 PM UTC
Duration
22m
Detected by Pingoru
Aug 12, 2021, 04:28 PM UTC

Affected components

Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskImportsReportsConnect APIsInterfacesGuest Email Notifications

Update timeline

  1. investigating Aug 12, 2021, 04:28 PM UTC

    StayNTouch Cloud PMS is currently down; however, our team is actively working on resolving this outage as soon as possible. We will post an announcement when this is resolved. We apologize for the inconvenience.

  2. resolved Aug 12, 2021, 04:51 PM UTC

    This incident has been resolved.

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