Statsig incident

Client SDK Initialization SR Dip in EU-West

Resolved after 3 minutes, affecting Europe West 1, on July 4, 2025.

investigating Jul 04, 2025, 07:25 PM UTC

**07/04/2025 12:28 PDT Mitigated**: We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region. **07/04/2025 12:25 PDT Investigating**: Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.

Started: Jul 04, 2025, 07:25 PM UTC
Resolved: Jul 04, 2025, 07:28 PM UTC
Duration: 3m
Detected by Pingoru: Jul 04, 2025, 07:25 PM UTC

Affected components

Europe West 1

Update timeline

investigating Jul 04, 2025, 07:25 PM UTC

**07/04/2025 12:28 PDT Mitigated**: We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region. **07/04/2025 12:25 PDT Investigating**: Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.
resolved Jul 04, 2025, 07:28 PM UTC

Resolved.

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