Statsig incident

Elevated 5xx rate in EU Regions

Resolved after 50 minutes, affecting Europe West 1, on September 2, 2025.

investigating Jun 09, 2026, 06:13 AM UTC

The team identified elevated 5xx rates in our EU regions starting at around 11:44AM PST, this primarily impacting SDK initialization. The issue was fully resolved by approximately 12:34 PM PST. Mitigated: 09/02/2025 12:34:00 GMT-0700 (Pacific Daylight Time)

Started
Sep 02, 2025, 06:44 PM UTC
Resolved
Sep 02, 2025, 07:34 PM UTC
Duration
50m
Detected by Pingoru
Sep 02, 2025, 06:44 PM UTC

Affected components

Europe West 1

Update timeline

  1. investigating Jun 09, 2026, 06:13 AM UTC

    The team identified elevated 5xx rates in our EU regions starting at around 11:44AM PST, this primarily impacting SDK initialization. The issue was fully resolved by approximately 12:34 PM PST. Mitigated: 09/02/2025 12:34:00 GMT-0700 (Pacific Daylight Time)

  2. resolved Jun 09, 2026, 06:13 AM UTC

    Resolved.

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