Statsig incident

Client SDK Initialization and Event Logging Unavailable for 5 minutes

Resolved after 5 minutes, affecting US West 1 and US East 1 and 1 more, on November 7, 2025.

investigating Nov 07, 2025, 12:33 AM UTC

The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries. Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)

Started
Nov 07, 2025, 12:33 AM UTC
Resolved
Nov 07, 2025, 12:38 AM UTC
Duration
5m
Detected by Pingoru
Nov 07, 2025, 12:33 AM UTC

Affected components

US West 1US East 1US East 5Log Event APIEurope West 1Asia Southeast 1

Update timeline

  1. investigating Nov 07, 2025, 12:33 AM UTC

    The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries. Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)

  2. resolved Nov 07, 2025, 12:38 AM UTC

    Resolved.

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