Starling Bank incident

Card Payments Declined

Resolved after 39 minutes, affecting Debit Cards, on August 17, 2018.

investigating Aug 17, 2018, 01:47 PM UTC

We're sorry we had an issue with some of our cards and a few transactions were declined. We are now processing normally again. Please contact us if you experience any problems.

Started
Aug 17, 2018, 01:47 PM UTC
Resolved
Aug 17, 2018, 02:27 PM UTC
Duration
39m
Detected by Pingoru
Aug 17, 2018, 01:47 PM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Aug 17, 2018, 01:47 PM UTC

    We're sorry we had an issue with some of our cards and a few transactions were declined. We are now processing normally again. Please contact us if you experience any problems.

  2. resolved Aug 17, 2018, 02:27 PM UTC

    This incident has been resolved.

Your product runs on more than Starling Bank

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →