Starling Bank incident

Issues adding cards to mobile wallets (Apple, Google, Samsung & Garmin)

Resolved after 13 hours 28 minutes, on September 21, 2018.

resolved Sep 22, 2018, 07:25 AM UTC

Adding cards to mobile wallets (Apple, Google, Samsung & Garmin) is working again.

Started
Sep 21, 2018, 05:57 PM UTC
Resolved
Sep 22, 2018, 07:25 AM UTC
Duration
13h 28m
Detected by Pingoru
Sep 21, 2018, 05:57 PM UTC

Update timeline

  1. investigating Sep 21, 2018, 05:57 PM UTC

    There's an issue with adding cards to mobile wallets (Apple, Google, Samsung & Garmin) at the moment. This does not impact any cards you've got in there already which are still working fine. We are working with Mastercard to resolve this. Thank you for your patience.

  2. resolved Sep 22, 2018, 07:25 AM UTC

    Adding cards to mobile wallets (Apple, Google, Samsung & Garmin) is working again.

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