Starling Bank incident
Intermittent Problems with Customer Support Calls
Minor Vendor's status page →
Resolved after 23 minutes, affecting Customer Support, on November 5, 2018.
Our telephony problems appear to have been resolved. We will continue to monitor this.
Affected components
Customer Support
Update timeline
- investigating Nov 05, 2018, 05:37 PM UTC
We are experiencing some intermittent problems with our telephony which means that calls to Customer Services may fail. Please reach out to us in-app if you need to contact us.
- monitoring Nov 05, 2018, 05:49 PM UTC
Our telephony problems appear to have been resolved. We will continue to monitor this.
- resolved Nov 05, 2018, 06:01 PM UTC
This incident has been resolved.
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