Starling Bank incident

Apple Pay Degraded Performance

Resolved after 6 hours 24 minutes, affecting Mobile Wallets, on February 6, 2019.

identified Feb 06, 2019, 09:16 AM UTC

We're aware that a small number of customers have experienced problems making payments via Apple Pay this morning. If you're affected, please simply delete your card from Apple Pay and add it again. We apologise for the inconvenience. We're working to resolve this as soon as possible

Started
Feb 06, 2019, 09:16 AM UTC
Resolved
Feb 06, 2019, 03:41 PM UTC
Duration
6h 24m
Detected by Pingoru
Feb 06, 2019, 09:16 AM UTC

Affected components

Mobile Wallets

Update timeline

  1. identified Feb 06, 2019, 09:16 AM UTC

    We're aware that a small number of customers have experienced problems making payments via Apple Pay this morning. If you're affected, please simply delete your card from Apple Pay and add it again. We apologise for the inconvenience. We're working to resolve this as soon as possible

  2. resolved Feb 06, 2019, 03:41 PM UTC

    This incident has been resolved.

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