Starling Bank incident

Issues with card and wallet transactions

Resolved after 34 minutes, affecting Debit Cards, on July 26, 2019.

investigating Jul 26, 2019, 12:29 PM UTC

We are currently experiencing intermittent issues with card and wallet transactions, which may be declined. We’re working to fix this as soon as possible. We’re sorry for any inconvenience. If you’re having issues with ATM cash withdrawals you can withdraw cash at the Post Office instead.

Started
Jul 26, 2019, 12:29 PM UTC
Resolved
Jul 26, 2019, 01:03 PM UTC
Duration
34m
Detected by Pingoru
Jul 26, 2019, 12:29 PM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Jul 26, 2019, 12:29 PM UTC

    We are currently experiencing intermittent issues with card and wallet transactions, which may be declined. We’re working to fix this as soon as possible. We’re sorry for any inconvenience. If you’re having issues with ATM cash withdrawals you can withdraw cash at the Post Office instead.

  2. resolved Jul 26, 2019, 01:03 PM UTC

    A temporary issue with card and wallet transactions has been resolved.

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