Starling Bank incident

Degraded Card Service

Resolved after 55 minutes, affecting Debit Cards, on August 15, 2019.

monitoring Aug 15, 2019, 08:22 AM UTC

A temporary issue with card and wallet transactions has been resolved. We will continue to monitor

Started
Aug 15, 2019, 07:42 AM UTC
Resolved
Aug 15, 2019, 08:37 AM UTC
Duration
55m
Detected by Pingoru
Aug 15, 2019, 07:42 AM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Aug 15, 2019, 07:42 AM UTC

    We are experiencing some issues with card transactions which may be declined. We are looking to resolve ASAP.

  2. investigating Aug 15, 2019, 08:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 15, 2019, 08:22 AM UTC

    A temporary issue with card and wallet transactions has been resolved. We will continue to monitor

  4. resolved Aug 15, 2019, 08:37 AM UTC

    A temporary issue with card and wallet transactions has been resolved.

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