Starling Bank incident

Service Disruption to Card Transactions

Resolved after 23 minutes, affecting Debit Cards, on August 15, 2019.

investigating Aug 15, 2019, 11:56 AM UTC

We are currently experiencing issues with card transactions which may be declined. We are looking to resolve as soon as possible.

Started
Aug 15, 2019, 11:56 AM UTC
Resolved
Aug 15, 2019, 12:20 PM UTC
Duration
23m
Detected by Pingoru
Aug 15, 2019, 11:56 AM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Aug 15, 2019, 11:56 AM UTC

    We are currently experiencing issues with card transactions which may be declined. We are looking to resolve as soon as possible.

  2. resolved Aug 15, 2019, 12:20 PM UTC

    This incident has been resolved

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