Resolved after 2 hours 14 minutes, affecting Debit Cards, on September 11, 2019.
We're sorry if you experienced a problem with your card payment; most transactions were successful, but there may be a delay in some of these transactions appearing on your feed. The issue has now been fixed and transactions are now processing as normal. We're sorry for any inconvenience.
Affected components
Update timeline
- investigating Sep 11, 2019, 11:43 AM UTC
Some customers may experience issues with their card transaction. Please do re-try. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.
- monitoring Sep 11, 2019, 12:37 PM UTC
We’re sorry if you experienced a problem with your card payment earlier today. Most transactions were processed successfully, but there may be a delay in some of these appearing on your feed.
- resolved Sep 11, 2019, 01:58 PM UTC
We're sorry if you experienced a problem with your card payment; most transactions were successful, but there may be a delay in some of these transactions appearing on your feed. The issue has now been fixed and transactions are now processing as normal. We're sorry for any inconvenience.
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