Resolved after 1 hour 16 minutes, affecting Debit Cards, on September 13, 2019.
Your card should now be working as expected. Once again we apologise for any inconvenience caused. Should you have any discrepancies on your account transactions, this will be rectified within the next few days.
Affected components
Update timeline
- investigating Sep 13, 2019, 11:51 AM UTC
Some customers may experience issues with their card transaction. Please do re-try. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.
- monitoring Sep 13, 2019, 12:36 PM UTC
We are continuing to monitor the situation closely, but your card should now be working as expected. Once again we apologise for any inconvenience caused. Should you have any discrepancies on your account transactions, this will be rectified within the next few days.
- resolved Sep 13, 2019, 01:08 PM UTC
Your card should now be working as expected. Once again we apologise for any inconvenience caused. Should you have any discrepancies on your account transactions, this will be rectified within the next few days.
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